Returns & Refund Policy

Core Return Information

*Core returns not eligible for full refund after 30 days from receipt of new parts*

Shipping documents will be emailed as soon as confirmation is received that the core is ready for pickup. Cores must be drained! The customer is responsible for any charges if the load is refused. The torque converter should be removed and drained as well; damage to the pump may result, and will be deducted from the core charge. Please degrease and power wash your core if it is extremely dirty; this will also prevent the load from being refused.

Return Information

Returns accepted within 30 days of receipt. The customer will be responsible for return shipping, a 15% restocking fee, and any damages to the transmission.

Orders can also be cancelled before they are shipped, for a 5% cancellation fee.